A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.


  • 001 Never Split the Difference

    Duração: 47s
  • 002 Chapter 01

    Duração: 43min
  • 003 Chapter 02

    Duração: 50min
  • 004 Chapter 03

    Duração: 47min
  • 005 Chapter 04

    Duração: 40min
  • 006 Chapter 05

    Duração: 31min
  • 007 Chapter 06

    Duração: 54min
  • 008 Chapter 07

    Duração: 41min
  • 009 Chapter 08

    Duração: 47min
  • 010 Chapter 09

    Duração: 47min
  • 011 Chapter 10

    Duração: 01h02min
  • 012 Acknowledgments

    Duração: 05min
  • 013 Appendix

    Duração: 13min
  • 014 Credits

    Duração: 57s
  • sample

    Duração: 01min